Frequently Asked Questions

Getting Started

How does the demo work?

A member of our team will reach out to give you a personalized demo of the Sitka Insights features and dashboard. The demo is risk-free and commitment-free. Schedule your demo now.

What do I need to have prepared for the demo?

We streamlined the demo process to make it as easy as possible for you to see how Sitka Insights can transform your professional life. Just schedule a time and we’ll take it from there.

Who from my team should be on the demo?

All are welcome. We recommend anyone who manages your website and has interest in improving the user experience.

What if I’m still not sure about this demo thing?

If you have any questions, concerns, ideas, or just want to chat, please reach out to us at [email protected].

Plans

How do I know which plan is best for my business?

We can help you figure it out. As part of your demo we will make sure we understand your pain points, frustrations, challenges and business goals to help determine the best plan for you. Schedule a demo today.

What if I pick the wrong plan?

Wrong plan? No problem. You can change your plan at any time. Pick the plan that seems like the best fit and change it anytime.

What if I want to change my plan?

Change is our middle name. Just let us know you want to change your plan and we will make it so. Email us [email protected].

Support

How do I contact support?

If you are a current customer just call or email us. If you have questions in regards to how your brand can use Sitka Insights, request a demo. For general inquiries, please email us.

I have a question about my invoice, who can I contact?

You can reach our billing department at [email protected]

How secure is Sitka Insights?

Sitka Insights is safe and secure. You can learn more in our Privacy Policy and Terms and Conditions.

How can I make sure I’m making the most of my Sitka Insights plan?

We know your pain points, we feel your frustrations and we want to help. Let’s talk! As general rules, we recommend staying hydrated and avoiding arguments on social media. For all things related to your website, we are here for you. Email us.

Transform user experiences with search, insights, alerts and content.

Request a demo